Policies


Low Season

Our low season rates run from November 1 through April 31.

High Season

Our high season rates run from May 1 through October 31.

PRICING SUBJECT TO CHANGE


Corporate Rates

Contact us directly to discuss your needs and receive our rates.

Extended Stay

Contact us directly to discuss your needs and receive our special rates.

Occupancy

Rates based on double occupancy.

Deposit

To confirm your reservation and hold your room, a deposit equivalent to one-half of your lodging total costs will be charged at time of booking.

Posted room rates do not include a 5% sales tax. Rates are for one or two persons in a room. An additional $25 per person, per night, may be charged for additional guests in the room. Not all rooms will accommodate additional guests. A full breakfast is included in the room rate.

Cancellation Policy

Refunds of deposit will be made if cancellation notice is received ten (10) calendar days prior to arrival date. In the unlikely event that you must cancel with less than ten (10) days notice, shorten your stay or check out early, please understand you will be charged for the entire reservation.

For an extended stay, whole house and special reservations, refunds will be given on a case by case basis.

Making a reservation at a bed and breakfast is not the same as making a hotel reservation. Due to our small size, cancellations affect us significantly. A last-minute cancellation gives us little chance of re-booking a room. For this reason, we uphold a strict cancellation policy:

  • Guests are responsible for payment of all nights reserved regardless of their actual arrival or departure date.
  • No-shows are responsible for full payment of their entire reservation.
  • Cancellations (including changes) made 9 days or less prior to your scheduled arrival forfeit the 50% deposit and if the room is unable to be re-booked, the full reservation value will be charged to the credit card provided at the time of making the reservation. Any and all rescheduled reservations will require the full financial payment by the Guest, and the deposit is not transferable to another stay. There are no exceptions to this policy including sickness, family emergencies, or weather-related issues.
The Inn does not accept walk-in guests. Bookings within 24 hours of stay must be made by phone, otherwise, we encourage you to make your reservation online. All reservations must be guaranteed with a credit card regardless of how the final payment will be made. We accept MC, Visa, Discover and AmEx credit cards and Gift Certificates. We do not accept personal checks. Cash may be used for payment balances upon arrival.

If you are redeeming a gift certificate, the number must be provided at the time of making your reservation. In the event of a no-show or late cancellation, the gift certificate will be applied and any remaining balance charged to your card. Gift certificates expire one year from date of issue. Any balance left on the certificate is forfeited if not used by the expiration date and no refunds will be issued.

Check In

4:00 p.m. - 7:00 p.m.
Late and early arrivals upon request

Check Out

11:00 a.m.

Payment Methods

We accept Visa, Master Card, Discover, American Express, or cash.

Gift Certificates

Valid and unexpired Gift certificates must be presented at check-in along with a current driver's license. Gift certificates are transferable. Any remaining amount on a gift certificate can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.

Owner's Rights

Pine Lodge Country Inn is privately owned and operated. Management reserves the right to refuse service to anyone. We will not be responsible for guest accidents or injury, or for the loss of money, jewelry, or valuables of any kind.

Property Issues

Any damages, stolen items, or broken items occurring during the stay will be the full financial responsibility of the guest, including anyone traveling with the guest. Any special clean-up resulting in damages caused by the guests will be charged to the credit card. Charges may need to be applied after guest departure as deemed necessary by the Owner/Innkeeper.

Please report all spills and/or damages to the Innkeeper promptly.

Alcoholic Beverages

The Pine Lodge Country Inn does not hold a license to resell alcoholic beverages. Guests may bring their own, but for the safety and comfort of all of our guests, please drink responsibly. There are several establishments to purchase locally as well. Pine Lodge Country Inn and/or employees will not be held responsible for any incidents.

Smoking & Candle Burning

For the safety and comfort of all of our guests, we do not allow smoking, fireworks or incense/candle burning in any of our guest rooms. You may smoke in the parking lot near your car.

Guests, Children, and Pets at the Inn

We cater to the comfort, privacy, and security of our registered guests. Guest visitors are only permitted on the property with prior Inn Keeper approval. If you would like to have any non-registered guests join you for breakfast there is an additional charge of $20 per person, and advance notice to the Inn Keeper is required.

Pine Lodge Country Inn is regarded as a quiet escape and romantic getaway for most of our guests, and we work hard to foster that environment. Therefore, it is not an appropriate place for children under 12.

We regret that we are not able to accommodate guest pets. The Innkeepers’ pet is confined to the owners’ quarters.
Pine Lodge Country Inn
W5740 Garton Road, Plymouth, WI 5307
pinelodgecountryinn@gmail.com
(920) 876-5087